Learn how to use Locker Pass, handle common issues, and get the most out of your luggage storage experience.
Find answers to common questions about LockerPass pricing, usage, cancellation, and troubleshooting. See detailed guide articles for more information.
Learn how to use LockerPass in 3 easy steps. No app needed - works in your web browser. Pay with credit card, Apple Pay, or Google Pay. Fits large suitcases up to 46cm wide.
Solutions when Kyoto Station lockers are full or won't fit suitcases over 35cm wide. LockerPass: 2-min walk from Hachijo Exit, fits up to 46cm wide, reservations available.
How to resolve issues when you forget your LockerPass PIN code or the locker won't open. Check your confirmation email, use the recovery screen, and common troubleshooting tips.